Assistant Director of Development & Revenue Generation

UMBC Athletics | Full-time | UMBC Campus

Position Overview

The Assistant Director of Development & Revenue Generation will support UMBC Athletics' efforts to grow revenue, increase attendance, strengthen fan engagement, and expand relationships with alumni, community organizations, and other key constituents.

Reporting to the Associate Athletics Director for Development & Revenue Generation, this position will focus heavily on proactive revenue generation, including donor and alumni engagement support, ticket sales, group sales, lead generation, customer relationship management, and the development and execution of revenue-producing engagement initiatives. The position will work collaboratively with Ticketing, Marketing, Institutional Advancement, Corporate Partnerships, Communications, and sport programs to identify new revenue opportunities and enhance the student-athlete experience.

Responsibilities

Development & Alumni Engagement

• Support donor engagement and stewardship efforts, including Retriever Club communications, event coordination, and tracking donor/prospect activity alongside ticket and sales data.

• Support the creation and execution of revenue-generating events involving alumni, donors, season-ticket holders, and community partners.

• Serve as Assistant Director of the Retriever Club and a member of the Major Gifts team.

• Implement a comprehensive engagement strategy for former student-athletes, donors, and other constituents to grow Retriever Club membership and major gifts.

• Support Annual Fund-level gifts, including solicitation, renewal and upgrade strategies, and tracking progress toward goals.

Ticket Sales & Operations

• Assist in driving outbound ticket sales with an emphasis on season tickets, group sales, single-game opportunities, and special ticket packages.

• Identify and develop new sales leads among youth sports organizations, schools, businesses, alumni groups, and community organizations.

• Build and manage a consistent sales pipeline, from prospecting and outreach through conversion and renewal.

• Assist in developing group experiences, theme games, and ticket promotions designed to increase attendance and revenue.

Data, Reporting & Cross-Functional Support

• Maintain accurate customer and prospect information in Athletics' CRM/ticketing systems.

• Collaborate with Marketing and Communications on ticket sales campaigns and customer communications.

• Analyze ticket sales, attendance, and revenue metrics, and develop regular reports and dashboards tracking key performance indicators.

• Assist the Associate AD with special projects related to revenue generation, development, corporate partnerships, and fan engagement.

Required Minimum Qualifications

• Bachelor's degree.

• One year of experience in ticket sales, sports business, marketing, fundraising, customer service, business development, or a related field.

• Strong interpersonal, communication, and organizational skills.

• Demonstrated ability to develop relationships and provide high-level customer service.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• Willingness to work evenings and weekends as necessitated by the intercollegiate athletics schedule.

• Proficiency with Microsoft Office and/or Google Workspace.

Preferred Qualifications

• Bachelor's degree in Sports Management, Business, Marketing, Communications, or a related field.

• Previous experience in collegiate or professional athletics.

• Three years of experience with ticketing platforms, CRM systems, outbound sales, or fundraising databases.

• Experience developing group sales or community engagement programs.

• Demonstrated success meeting measurable sales, revenue, or engagement goals.

• Experience analyzing sales/customer data and developing performance reports.

Salary: $67,000 to $75,500 depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Closing Date: Open Until Filled

Benefits: UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave  

• 15 Days of Sick Leave  

• 15 Holidays

• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester

• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance

• Retirement plans (including the choice of joining the pension plan)

• Professional development opportunities

• Wellness opportunities

• & Much more

Background Check: A background check will be required.

Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

Title IX: As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.

Accommodation: If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization: As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

• For full job posting and application instructions, visit our website at: https://listings.umbc.edu/en-us/job/495400/assistant-director-of-development-revenue-generation