Associate Athletics Director, Ticket Sales & Service

The Associate Athletic Director/Ticket Sales & Service will be responsible for developing an annual strategy to drive attendance and revenue for Villanova Athletics ticketed events. The Associate Athletic Director/Ticket Sales & Service will work in conjunction with numerous departments including Villanova Ticket Operations, Development, Marketing, and Strategic Communications, while planning and executing holistic ticketing campaigns via telephone, email, text message, and social media. This position must be well-versed in industry best practices and constantly evaluate ways to ensure that Villanova Athletics is best positioned to generate ticket revenue with an emphasis on full and partial season ticket plans, premium experiences, group tickets, and single-game ticket sales.

This position is an integral part of our revenue-generating efforts by developing strong account relationships through scheduled and strategic touchpoints, identifying opportunities to up-sell/cross-sell to our current client base, and contacting leads for new ticket sales through outbound sales efforts. The person in this role will recruit, hire, assist, train, and mentor team members on strategy, call scripts, and sales presentations. Similarly, he/she will oversee team members to ensure data is utilized to strategically track and analyze results of sales campaigns to maximize opportunities and efficiencies.